Company Description

Metanoia is an established leader in asset-based community development in the Charleston region. We seek to support the development of a community that enjoys a sense of belonging, where we uphold each other, and where we find comfort in shared life experiences. We do this by seeking out and honing the unique assets that exist within the community. We listen to each other’s needs, helping to shape next-generation leaders, building affordable housing, and facilitating greater job opportunities.

Why work for Metanoia? We believe everyone has the inherent right to live well, in the places they love and call home. But like too many other historically marginalized communities, the assets within it — including its people, places and partnerships — are often undervalued or even unrecognized. Over time, this can create a sense of
diminished possibilities. Metanoia is here to help reverse this trend by seeking out the unique assets that exist within the community and building on those strengths. When we invest in each other in this way, we can open
hearts and minds to all that’s possible, inspiring a belief that we can all live in this place, and
live well.

Job Summary

The Community Organizer plays a pivotal role in helping build and nurture relationships that strengthen the community's involvement with the youth program. The Family Relations Specialist will coordinate directly with the Youth Program Director of Operations to provide direct support to parents and guardians while maintaining strong relationships with families, track family engagement, and manage escalated behaviors involving children and their families. This role is key in fostering a collaborative environment between families and the youth program to ensure the well-being and development of all scholars involved. The specialist will provide effective communication with program leadership.

This is a seasonal hire role.

The Family Relationship Specialist will:

Handle communication regarding escalated behaviors, working with young people, parents/guardians, or other family members to address any concerns.
Act as the liaison between families and Youth Program Manager to ensure that families are receiving necessary support and that any behavior escalations are managed efficiently.
Provide regular updates to families on program activities, goals, and scholar progress.
Help build trust and positive relationships between families and youth program staff.
Offer support and resources to families to foster strong connections between home and the youth program.
Collaborate with Youth Program Manager, Youth Program Director of Operations, and youth program instructors to create a supportive environment that considers the needs of both scholars and their families.
Help identify external resources and partnerships that may benefit families, enhancing the support available to the community.
Track and manage Parent Credits for family participation in youth programs.
Work with the Youth Program Director of Operations to ensure family engagement metrics are met.
Regularly analyze and provide feedback on family engagement practices and suggest improvements where needed.
All other duties as assigned by the COO.

Qualifications, Knowledge, Skills or Abilities

Associate’s degree from an accredited college or university (or 5-7 years equivalent experience).
Experience in family/adult counseling, coaching, social work, child development, education, or related field, required.
Outstanding verbal, written and presentation skills.
Display an expertise in children and student development.
A minimum of 5-7 years of relevant experience.
Ability to build positive relationships with students, parents and employees.
Have a strong understanding education, business, human resource, and operational policies.
Willingness to mentor, model, and coach team members and scholars.
Strong leadership skills.
Computer proficiency.

Hours
Up to 10 hours per week
Work hours are Flexible
Hybrid Role

Flexible work from home options available.

Compensation: $20.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Metanoia is an established leader in asset-based community development in the Charleston region. We pursue an innovative model for helping communities that work to discover and grow the assets of distressed neighborhoods so that community health is restored from the inside-out. We support a movement that champions thriving schools and businesses, enhancing core economic and social sustainability.

Why work for Metanoia? Metanoia arrives at strong community participation by obeying the ‘Iron Rule’ of community organizing – to never do for people what they can do for themselves. And by always requiring an exchange for any opportunities we present to the community. For example, our after-school programs are not free to parents but charge four hours-worth of community participation a month. By creating systems of exchange, we create a sense of pride and ownership that local residents feel toward Metanoia. The highest compliment that is paid to us is when residents refer to Metanoia as “us” or “we” rather than “them.” To learn more about our organization please visit our website at metanoiasc.org.

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