Marketing and Communication Manager
Full Time • North Charleston
Company Description
Metanoia is an established leader in asset-based community development in the Charleston region. We seek to support the development of a community that enjoys a sense of belonging, where we uphold each other, and where we find comfort in shared life experiences. We do this by seeking out and honing the unique assets that exist within the community. We listen to each other’s needs, helping to shape next-generation leaders, building affordable housing, and facilitating greater job opportunities.
Why work for Metanoia? We believe everyone has the inherent right to live well, in the places they love and call home. But like too many other historically marginalized communities, the assets within it — including its people, places and partnerships — are often undervalued or even unrecognized. Over time, this can create a sense of
diminished possibilities. Metanoia is here to help reverse this trend by seeking out the unique assets that exist within the community and building on those strengths. When we invest in each other in this way, we can open
hearts and minds to all that’s possible, inspiring a belief that we can all live in this place, and
live well.
diminished possibilities. Metanoia is here to help reverse this trend by seeking out the unique assets that exist within the community and building on those strengths. When we invest in each other in this way, we can open
hearts and minds to all that’s possible, inspiring a belief that we can all live in this place, and
live well.
Job Summary
The Marketing/Communication Manager will be responsible for developing and executing Metanoia’s communication and marketing strategies, overseeing all external and internal communications, and guiding the organization’s public image across all platforms. The Marketing/Communication Manager will play a pivotal role in shaping the narrative of Metanoia’s work, building relationships with key stakeholders and drive engagement with target audiences, including community members, donors, partners, and supporters
The Marketing and Communication Manager will:
- Maintain Metanoia’s brand presence, ensuring our messaging stays clear, consistent, and true to who we are across all platforms .
- Create and manage content for all platforms, including the website, social media, newsletters, press releases, blogs, and marketing materials.
- Collaborate with employees, community members, and partners to gather stories that show the real impact of Metanoia’s work and community voices.
- Lead the creation and execution of social media and digital marketing campaigns, tracking the results to see what’s working and making changes to improve engagement.
- Serve as the primary point of contact for press inquiries, cultivating and maintaining relationships with journalists, bloggers, and influencers .
- Collaborate with the team and external vendors, if necessary, to manage crisis communication and media relations during urgent situations.
- Develop and implement communication strategies to strengthen relationships with donors, including creating fundraising materials, donor updates, appeal letters, and event promotions
- Oversee external vendors and contractors for marketing and communications projects, ensuring timely completion and adherence to our standards
- Manage the marketing and communications budget to make sure we stay on track
Qualifications, Knowledge, Skills or Abilities
- Bachelor’s Degree in business or related field of study(required), Master's degree a plus
- Experience in Communications, Marketing, Public Relations, Media Relations, Brand Management or related field (Required)
- A minimum of 3 years of relevant experience
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
- Excellent analytical and problem-solving abilities
- Strong organizational and multi-tasking skills
- Excellent computer proficiency (Microsoft Office 365, to include Sharepoint and Teams)
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
- Ability to work independently and to carry out assignments to completion within parameters of instructions given
- Ability to tailor messaging and tone to effectively engage various stakeholders, including community members, executives, and team members.
- Ability to manage multiple project initiatives simultaneously.
- Creative, strategic thinker with the ability to innovate and deliver results.
- Excellent communication and interpersonal skills to engage with senior management on the implementation of changes
Benefits
- Company Paid Benefits
- Paid Holidays
- Paid Time Off
- Salary is Negotiable
Compensation: $57,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Metanoia is an established leader in asset-based community development in the Charleston region. We pursue an innovative model for helping communities that work to discover and grow the assets of distressed neighborhoods so that community health is restored from the inside-out. We support a movement that champions thriving schools and businesses, enhancing core economic and social sustainability.
Why work for Metanoia? Metanoia arrives at strong community participation by obeying the ‘Iron Rule’ of community organizing – to never do for people what they can do for themselves. And by always requiring an exchange for any opportunities we present to the community. For example, our after-school programs are not free to parents but charge four hours-worth of community participation a month. By creating systems of exchange, we create a sense of pride and ownership that local residents feel toward Metanoia. The highest compliment that is paid to us is when residents refer to Metanoia as “us” or “we” rather than “them.” To learn more about our organization please visit our website at metanoiasc.org.
Why work for Metanoia? Metanoia arrives at strong community participation by obeying the ‘Iron Rule’ of community organizing – to never do for people what they can do for themselves. And by always requiring an exchange for any opportunities we present to the community. For example, our after-school programs are not free to parents but charge four hours-worth of community participation a month. By creating systems of exchange, we create a sense of pride and ownership that local residents feel toward Metanoia. The highest compliment that is paid to us is when residents refer to Metanoia as “us” or “we” rather than “them.” To learn more about our organization please visit our website at metanoiasc.org.
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Paid Time Off
Paid Holidays
Health Insurance
Vision & Dental Insurance
Long-Term Disability Insurance